At PSSC, we handle every step of the publishing fulfillment process. Whether you need full-service logistics or specific value-added solutions, we ensure your books are stored, packed, and shipped with precision.
We handle the heavy lifting — so you can focus on creating great content.
We act as an extension of the publisher’s operation, serving as their warehouse and shipping facility. Publishers that use our services can choose to use their own customer service operation, where they handle their own phone calls, create their own invoices and process their own payments. In this scenario, the order data is passed to PSSC in daily batches and PSSC picks, packs and ships.
We pick, pack, ship, and then provide daily shipping confirmation files to the publisher. PSSC is able to supply advance shipping notifications to distributors and retailers as necessary.
We integrate with your online shopping cart or offer the option to provide online shopping carts and storefronts for many of our full service customers, helping you sell and ship physical and digital products with ease.
Kitting, set assemblies, barcoding, and shrink-wrapping services, label requirements, or branded inserts, etc.
Our full service option includes an inbound call center, invoicing, payment posting, credit card processing, web shopping cart links, sales reporting, and more. PSSC would be the primary contact point for the customers when they are placing orders. We can execute returns credit processing, administer discounts and other policies as well. This service is generally billed as a tiered monthly service based on the activity handled by PSSC on a monthly basis.
Ship your inventory to our secure, climate-controlled warehouses with real-time inventory tracking.
We receive and store your inventory at one of our climate-controlled warehouses.
Our systems automatically receive orders from your website, Amazon, or retailers and prepare them for shipping. Within seconds our team carefully picks, packs, and ships your books.
Our team carefully picks, packs, and ships your books and offer multiple carrier options.
Get real-time order tracking, inventory reports, and seamless fulfillment management.
Since 1974, PSSC (Publishers Storage and Shipping Company) has been the go-to fulfillment partner for publishers, associations, and authors looking for secure book storage, seamless order fulfillment, and scalable logistics solutions.
“Our partnership with PSSC is everything to New Harbinger Publications. Knowing that our inventory is safely stored, our orders are efficiently and expertly shipped, our returns are processed correctly and in a timely manner and we can rely on the whole team to be responsive gives us peace of mind to be able to focus on our core business of publishing quality books. PSSC professionally manages shipments to our high-maintenance accounts and foreign distributors and is always fast to adapt and pivot as requirements change. They are innovative and forward-thinking. We truly think of PSSC as our partners and look forward to working with them far into the future.”
“As an established business of over seventy years, our previous third-party warehouse and shipping service provider had been adequately serving our needs. Seldom did we experience an issue. Then, unexpectedly, we were forced to find a new provider, and in an extremely short time frame. The urgency, and the quick relocation placed a heavy burden onto PSSC who did not have any time to become familiar with our company, our product, or our expectations. Almost immediately, the team at PSSC jumped right in as a trusted and valued partner. We were made to feel appreciated and were given the attention that our unforeseen situation demanded. The thoughtful and careful guidance of the entire team at PSSC helped minimize the negative consequences of such an abrupt disruption. We have resumed business “as usual” and the PSSC team is to thank for that.”
“As an independent publisher who self-warehoused for decades, partnering with PSSC has been a dream! Transitioning to PSSC was easy as they integrated CoreLogic with our fulfillment and inventory software. The PSSC customer service team is smart and efficient. They help us meet special packing requirements, assist with foreign shipments, and coordinate with distributors. First rate service all around!”
“…impressed with the speed of PSSC’s fulfillment operations, which matches well with the smooth transition and flexibility that we’ve seen from the team. We are very happy with our move and work with PSSC.”
“AASHTO has worked with PSSC since early 2021, and they are always friendly, responsive, and easy to work with. Their warehouse is organized and efficient and they always offer helpful customer service to our members and customers. They really are a wonderful partner.”
“For two years now, PSSC has provided Library of America with top-notch customer service and warehouse management. Their CSRs have enthusiastically learned about the authors and works we publish, and their familiarity with our books has been noticed by our customers—who write to us often to express their gratitude for the friendly and knowledgeable service we are able to provide. And the warehouse staff, too, is notable not only for their exactness and proficiency but also for their eagerness for handling unusual inventory requests and special projects. The logistics and services provided by PSSC have freed up time for our own staff to publish and sell Library of America books and services.”
PSSC - Trusted by publishers since 1974
